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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Can't access my account

I had an issue with my credit card denying the monthly payment and now my phone is turned off. I can't access anything in my account to put in a new credit card (I can sign in, but the normal options aren't there). I've been chatting with a rep on th...

Is a number port considered a “plan change?”

If someone uses a promo code (Switch25) to begin service at a discount with a newly issued number, will they lose the discount if they port in/transfer their old number at a later time? Essentially, is a number port considered a plan change?

Adding another phone to my plan

I just purchased the $25 plan and purchased a new phone as well. My wife wants to use Visible as well. Do I add another line to my plan or does she have to sign up for a plan for herself?