Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Port out fraud

Please help. My number seems to have been ported out without my action. Support says it's a system glitch and placating me. I've been without my number and without service since Saturday. Case reference #***** "Phone Number Retrieval Issue"

complete copy from old to new device

Got new device activated, and used visible app to get some files copied (contacts), but not all, from moto g stylus 2021 to moto g 5g, using pSIM. How do I move apps and their data to complete transfer?

In port rejection

My son, daughter and I tried to port our numbers to visible from Cricket wireless. Attempting to go from a group plan, to 3 separate phone plans and visible rejected it. Even though I verified the correct account number transfer pin. I also verified ...

Rw2 by Novice
  • 395 Views
  • 1 replies
  • 0 kudos

Resolved! What does Visible do to prevent unauthorized SIM Swapping?

This isn't about the user, this is about the provider. (Seems that providers are trying to put this issue on the backs of users where they need to step up.)"In 2023, the FCC to “adopt secure methods of authenticating a customer before redirecting a c...