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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

address to return phone

Does any one know how and where to return the phone I purchased from Visible? They are unable to activate the phone because they cannot verify my email. Therefore the phone is useless and I need to return it and get a refund.

sward by Novice II
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How do I return this phone?

It's been a week now since I received this phone that is completely locked and unable to activate...chat is ghosting me, booting me out, etc. I've tried every platform to get an answer and NOTHING. Supposedly my case was escalated to a special team a...