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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Existing customer - Same phone - New Sim - No Data and more

I have had service with Visible for nearly two years and attempted to upgrade with the new sim a few days ago. I updated the software on my phone and inserted it and signed into the updated Visible app. Then I restarted my phone. I went back to the a...

CG1 by Novice
  • 1067 Views
  • 1 replies
  • 1 kudos

Contacting Chat

My phone is stuck in SOS, tried to login to contact chat but I cant because something comes up to secure my account and they want to text me a code which I can not get. Is there any ways around this or is there an email I can contact to get this reso...

PLan Upgrade

Keep getting emails from visible to upgrade. Do I have to? I like my service.... and the $25 month.

oggman by Novice II
  • 1002 Views
  • 2 replies
  • 0 kudos

visible lies and service that doesn't actually work

Thanks for nothing, Visible. Your "customer service" reps have repeatedly lied. You charge customers for a service that doesn't work. Shame on you.I realize this post will do absolutely nothing (non existent complaint resolution within Visible). Foll...