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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

can't receive or make calls

I signed up for Visible 8/30- no calls incoming/out ever since I switched. I have spoken to customer service via chat, they said that they would email me with a fix, still nothing. I have data and text messages. Has anyone else had this problem? I'm ...

ASmith by Novice II
  • 1069 Views
  • 3 replies
  • 3 kudos

Ditching Visible

I've had Visible for nearly a year and am going to switch to Mint now. It's not just the cluster with the new plans. It's also the many dropped calls, no *86 voicemail notifications (standard voicemail - not visual voicemail) and "service not availab...

israyfan by Novice II
  • 623 Views
  • 1 replies
  • 2 kudos

No barss

I just signed up for Visible and inserted my sim card. Do I have to cancel my service or does visible do that since I provided all of the information? I don't have service after restarting my phone?

ASmith by Novice II
  • 394 Views
  • 4 replies
  • 0 kudos

desperate account cant even accept payment shows error

i am severely desperate its been hours an i am only a few hours late and all its giving me is this error when i try to get in account. i work on my phone and simply had to move money. no one will help. all i get is some error it cant let me see my ac...

louddog by Novice
  • 595 Views
  • 3 replies
  • 0 kudos

Samsung Galaxy Fold 4

I bought a new Samsung Galaxy Fold 4 from Samsung. Great phone by the way. It does support eSIM however Visible currently does NOT support eSIM on this phone. My previous phone was an Apple iPhone 13 Mini and I had used the eSIM feature with Visible....