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Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 3411 Views
  • 7 replies
  • 10 kudos

Still not activated :(

So... it's been 17 hours since I tried to activate service with Visible using a physical Visible SIM card and I still don't have service even though I have been charged $25. I've posted below this paragraph what the person on chat just told me. It's ...

Can't even activate with a Visible physical SIM card

I read the reviews. I saw where LOTS of people couldn't get the eSIM on their iPhones to work. I couldn't either so I ordered a physical SIM card. I got it today. Installed it. Activated my phone. Was charged $25 and, guess what, it still doesn't wor...

Txt msg problems?

Is anyone gaveling problems with reviving TXT msgs now a lot of codes for banks and auto send show up like this ö€ a~rxÜùÆ4ü L¡9(Ar€yPÖv8LOÖùe7ò.à2éJAwæDNA7æ¤/€9æDGÖfrxÜùnzxLì.&'ΛDà4éR@

Vlordi by Novice II
  • 988 Views
  • 2 replies
  • 1 kudos

IMEI Not Available

I got home from the Apple store with a brand-new, unlocked iPhone 12. I downloaded the Visible app and it tells me that my digital IMEI isn't available. I fired-up the chat box, waited on an agent. After chatting with the agent and giving them my IME...

Reactivated service 5 Days ago, still waiting.

I made a payment to reactivate my service on 08.03.21 but I'm still waiting for my service to be restored. The app continually says "Please wait for service to be restored. This may take a bit" if it doesn't crash first.Customer service is incredibly...

Anonymous by Not applicable
  • 1882 Views
  • 5 replies
  • 0 kudos