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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Should I or shouldn't I?

Trying to make an informed decision. My husband needs a new phone and service provider. He has been a Boost customer for years but tbh the service has sucked ever since it was no longer Nextel & in Southern Louisiana it's really horrible. I have fina...

Do NOT Update Your Service

Do not update your service! I mean it. Received this ‘cool’ email from Visible saying that I am eligible to update the service to a better network coverage but this would require changing the plan. The email said it would be at the same cost (making ...

Visual Voicemail

My visual voicemail stopped working recently. I’ve now been on five different chats totaling 6 hours and 17 minutes. On four chats I’ve provided my device info, storage capacity, reset my network settings, and even provided recent addresses where vis...

Resolved! Service

My wife & I will be vacationing in Jamaica during June for one week. Will upgrading to VISIBLE+ allow us to communicate with family back in the USA? Also- will we be able to switch back to our regular VISIBLE accounts after we return? Thanks for your...

Herb by Novice II
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  • 2 replies
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Visible Not Letting Me Buy a New Phone

I have been using this service for about two years now. Its a wonderful service and I love my phone. However, the screen broke recently after an unlucky drop, and I was looking into replacing it. I try to buy a new phone, and it goes through the whol...

ADCalm by Novice II
  • 1327 Views
  • 4 replies
  • 1 kudos