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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Web

I'm trying to switch over and it won't let me finalize everything. Is anyone else having issues

Family member removed from account!!

Family member got Visible last month. + phone. Tried to go onto app to pay first bill.... Couldn't log in!! said login info was wrong, but it wasn't. Started to doubt himself and tried differant password. Got "lockedout". Tried Chat but wait was very...

jimjrfl by Intermediate
  • 819 Views
  • 1 replies
  • 0 kudos

Replacement Apple Watch Activation

A few months ago I switched to Visible when they started offering Apple Watch support. I brought my iPhone XS and Apple Watch Series 5, and activated both successfully on eSIM. I recently got an AppleCare Express Replacement Watch. Swapping it in did...

codydh by Novice
  • 1533 Views
  • 3 replies
  • 2 kudos

Activation in new phone?

I have a new Pixel 5a5g from Google Fi, not made for Verizon/Visible. It's not "supported" because it lacks mmWave 5G. It works fine and, since there's no mmWave anywhere near me, that issue is moot.My Google Fi line uses the eSIM and my Visible SIM ...

Not All Generations of The Pixel 4A Supported

Hi everyone this is really crazy - Visible supports the Pixel 4A but they tell you right on their website it's supported. However it should be clarified their claims of supporting the device are partially true. The first generation of the Pixel 4A *i...