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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Can't log in to activate

I have set up two phones, two accounts, two different email addresses. The first one received a new phone number, the second ported from another carrier. The first worked beautifully, no problems. The second one, however = nightmare. First of all, I ...

t_vis by Novice II
  • 5743 Views
  • 6 replies
  • 3 kudos

Stranded without service

I have tried everything up under the sun to restore my service. I purchased a pixel 6a through visible's app marketplace & switched my sim into the phone. Immediately, my entire account was bricked & told me to contact the help team - if you can call...

Visible website and app are down

I cannot get into the visible.com website or app. iOS or windows platform. I get a 502 server error. I am on Verizon fios at home and I can go on any other website without issue. Has anyone else had this issue? The only way I can get on visible.com o...

Mpdcnva by Novice III
  • 5238 Views
  • 7 replies
  • 1 kudos

Pixel 6a Wi-Fi Calling

I have two Pixel 6a phones, purchased at the same time, that exhibit this same problem. When the Wi-Fi calling option is enabled, it turns on and off sporadically. Turning off would be normal when you get out of range of your router, but this happens...

TDERBY by Novice II
  • 2734 Views
  • 5 replies
  • 0 kudos

18 hours without my number or service

How does everyone put up with this lousy service level? I’ve only been with Visible for three weeks and it’s been horrible. The latest is somehow one of the reps transferred my number of 22 years out of my name. They are trying to get it back and it’...