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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Can't Receive Incoming Calls!

Like many others apparently, we are unable to receive incoming calls. Ported in today and it has been nothing but a hassle. I can make calls, text, and use data, but can't receive calls. So frustrating.

logantrky by Novice III
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  • 82 replies
  • 8 kudos

Can't receive incoming calls

Ported a number from Verizon to my existing Visible account today. Data works, outgoing calls work. Incoming calls either get a busy signal, silence, or "Welcome to Verizon Wireless. The number you have called has been changed or disconnected." Custo...