Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Apple Watch Ultra Thread

The Apple Watch Ultra is available now on Visible! Have questions, thoughts are feedback for the community on the latest Apple Watch line up? Tell us in the comments.

Resolved! eSIM Activation is a NIGHTMARE

I am so frustrated with the whole eSIM thing that Apple has done. I had an iPhone 12 with a physical SIM card from Visible. I just got an iPhone 14 Pro yesterday which only has eSIM. So I tried activating it on the app, and then the request got "stuc...

Resolved! SMS Texts not working

Hey everyone, I had a hard time swapping esim to the new IPhone 14 Pro Max. It took HOURS and multiple attempts chatting with someone to get it done. Unfortunately, now that it’s done I am unable to send or receive SMS texts. This is a big issue as b...