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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

goofy little icons

what are these goofy icons used by visible that seem to mean and do nothing ? 2 dots of a square or 2 dots over a wavey line similar to the one in the upper right of this community page

perk_dp by Novice
  • 354 Views
  • 1 replies
  • 0 kudos

Service Capability & Options in Europe

I've been reading posts about service overseas. I have an iPhone 11, and just want to make sure I understand what services I can expect to work. I realize that my Visible service won't work there as it does in the US. I have enabled WiFi calling. So....

BCOS by Novice
  • 976 Views
  • 3 replies
  • 0 kudos

Change payment due date.

I want to change the payment due date for one of my Visible lines. Visible Customer Service wasn't able to help. How can I change the payment due date?

JMT by Novice II
  • 902 Views
  • 3 replies
  • 0 kudos

Visible Care I better hear from you by 9/27/2023

On 9/22 I had a 6 hour LOS due to storms, started at 8 ended at just before 2. My phone didnt reconnect even after reboot, virtual assistant reprovisioned sim causing a sim provisioning issue promised a resolution in 2 hours at 1613 service wasnt res...

Note 10

Hello all. My name is Kenneth. This is my first time posting on this forum. I have a question I need to ask. I recently bought a Note 10 (Standard Unlocked) from Amazon. back in March of this year; as I put in the new eSims my data and calls work fin...