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Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest verison. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 3538 Views
  • 10 replies
  • 10 kudos

Resolved! Transfer Sim to eSim

Hello,I currently have an iPhone SE third generation. I see in app (Visible) you can transfer the physical sim to eSim. How does that work and is the process smooth? Do you have to reset phone and lose data? thank you !

WildKat by Novice
  • 880 Views
  • 1 replies
  • 0 kudos

esim worked but now does not

Hello all, I have been on Visible 1 day and it worked fine yesterday. I lost service about 4 hours ago and when I open Visible app I get a "there's been an issue" It looks like we can't install your SIM card right now.I was on chat for an hour an no ...

Resolved! Visible+, Roaming On or Off?

I took the plunge and upgraded to Visible+ today.iPhone SE 2022 with eSIM. The upgrade went fine.I noted in the cellular profile that Roaming is turned Off.To utilize all the features of Visible+, should Roaming be On?

GreenSub by Intermediate II
  • 1403 Views
  • 4 replies
  • 0 kudos

What if Party Pay creator leaves?!?!?!

So if you join a partypay but the person who started the partypay leaves..... What happens to all the rest of us still in the party? Does that party pay name say "PartyPayFamily and Friends Group" , does that party name go away and anyone still eft i...

jimjrfl by Intermediate
  • 719 Views
  • 4 replies
  • 1 kudos

Wifi Calling won't start

I have a Samsung s22 ultra with an esim. When trying to activate wifi calling, it says may make a little while then stops spinning and nothing happens. I have a cell signal, have connected to a few routers just in case, and have reset all network set...