Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...
Greetings All,My package has experienced Fedex Delivery Exception - package is being returned to sender - I did check the address on the order - it is correct - Fedex Ground was here today no package for me - one for my neighbor that was indeed their...
I'm trying to purchase a plan and swap my device but when filling out the information the system doesn't recognize my address so I can't go any further what can I do
It's been a week now since I received this phone that is completely locked and unable to activate...chat is ghosting me, booting me out, etc. I've tried every platform to get an answer and NOTHING. Supposedly my case was escalated to a special team a...
Hello Visible Community! Out of curiosity, I ordered an IPhone 14 pro max directly from Visible on Friday (9/16) at 7:00AM EST. I never received an order confirmation email, and am currently in limbo. The charge hit my credit card and posted the next...
After a 30min chat with a Visible employee I am just more confused. I received my phone and need to send my old one in to swap. Do I use the white UPS label that was enclosed to send my old phone to Forth Worth? What do I do with the enclosed pink la...
