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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Resolved! Problems with Visual Voicemail and SMS Texts after Port In

After porting in from VZW I have no Visual Voicemail and am not receiving SMS texts.The steps used to port; Original iPhone XR with VZW sim card, created Visible Account via eSIM with temporary new number, ported the the VZW number to the new eSIM, r...

Greencat by Novice II
  • 12792 Views
  • 5 replies
  • 1 kudos

Not Getting Incoming Texts

I've been having tons of issues the past few weeks with incoming text messages. I can send messages, but I don't get any incoming messages. Sometimes I don't realize this isn't working for over a day and end up getting tons of messages at once after ...

em by Novice
  • 7034 Views
  • 2 replies
  • 2 kudos

Visible SMS Short Code Problem

My iPhone is not receiving SMS short codes sent by Visible. This has been an issue since I switched in Visible in August 2022. It means that I cannot edit my profile, for example. I am receiving short codes from other companies. My spouse switched to...