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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

i phone settings

I've run into a couple of phone glitches since switching to Visible and I'm not sure if they are related to my recent switch or not. Just tried to Facetime on my i phone with my son (who also has an iphone). Apparently when he called, it would not re...

kdeb by Novice II
  • 0 replies
  • 0 kudos

Resolved! Calling and Texts stopped working

iPhone 13 ProVisible service since November 2021As of this morning my texting, phone and access to my account aren’t working.Chatbot doesn't understand my problem, it's been useless. Situation:When I try to send a text message other than through iMes...

elljay by Novice II
  • 5 replies
  • 2 kudos

Texting has errors

We have a Samsung Galaxy S23. It currently cannot send or received texts in group conversation. We also get messages that appear as blue circles to download, but attempts to download are unsuccessful. It appears that some of the blue circles are just...

Not all texts work

I have read almost all the texting posts but I don’t see Answers. Some texts go through but not all. I have an iPhone 15Pro running 17.1.2. I have friends with both iOS and android. iOS some friends I switched to cellular to text. one friend doesn’t ...