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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! iPhone 12 Enable MMS message

I just transferred from Verizon to Visible and now I cannot send a MMS message to android phones. I get the message to enable MMS, but it already is. Any suggestions? Thanks

Texting issues

I have read through almost all of the forum and did not see our issue. I will try and cliffnote it.Had a spare Visible phone. Recently ported in husband's old number to it. All works and shows his number EXCEPT when he text messages anyone. It shows ...


Able to send text but unable to receive.Started with all of a sudden my cell data went off and showed SOS. Came back by itself.Now unable to receive text. Spent hours with "tech support" and nothing. Many of the troubleshoot seemed to be stalling tac...

I can receive but can not SEND any TEXT!

Everything was working fine, then all of a sudden i stopped being able to SEND any TEXT on visible 5G network. However, I am still receiving text. I have tried powering the phone ON then OFF, removing and inserting the SIM card, turning on and off ai...

jakid by Novice II
  • 3 replies
  • 0 kudos

Text and call from France to the USA

Hello, I am looking for a good phone plan.I will have to send a lot of text messages and making calls to the USA from France. Despite my research I didn't found something (maybe I did bad research). I want to know which plan can help me with this and...

Sphax by Novice
  • 1 replies
  • 1 kudos