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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Group texts from iPhone are sent individually

For about a week now, my texts (from an iPhone on iOS 17.5) to a group of mixed iPhones and Androids are not being received in the group chat. Instead, everyone receives the message as if I’d sent it directly to them. I am not receiving any messages ...

neilr_ by Novice
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  • 4 replies
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Delayed Texts for days?

Is anyone else having issues receiving texts? I know it's hard to know if you're not receiving something, but my gf, my sister, my Dad have been texting and they're not coming through. This happened a few weeks ago also, and multiple messages came th...

DP1 by Novice II
  • 2138 Views
  • 3 replies
  • 0 kudos

Can't receive group text messages from some users

I recently switched to Visible and since switching I have been unable to receive group text messages, but it appears to only be from users on T-mobile. I can receive other group texts, but not from these contacts. The only similarity I can find betwe...

jephil by Novice
  • 2883 Views
  • 4 replies
  • 0 kudos

Samsung s22 Ultra network issues

Hi everyone. I have an Samsung Galaxy22 ultra getting 1 bar since the new rollout of Sim cards last year. I contacted visible tech-support chat, the rep sounded confident & took me from 1-2 bars to no service for 3 weeks. I’m still having issues conn...

Windbite by Novice II
  • 3693 Views
  • 5 replies
  • 0 kudos