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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visual Voicemail won't open and not getting vm notifications

I recently upgraded to the new $30 plan w/$5 monthly discount. Was having issues with voicemails showing up late and not getting notified that I had a vm before the upgrade. Then the voicemail app stopped opening altogether. This fixed it for me: Go ...

Jules by Novice II
  • 2316 Views
  • 4 replies
  • 0 kudos

Visible Outage

Visible runs on the Verizon Network.. Verizon has announced they are having Network / System problems nationwide. We as Visible customers are out of luck when it comes to customer support/ help. Visible customers get to sit and wait until Verizon fig...

MikeN by Novice III
  • 6847 Views
  • 4 replies
  • 1 kudos

Visual Voicemail

My visual voicemail stopped working recently. I’ve now been on five different chats totaling 6 hours and 17 minutes. On four chats I’ve provided my device info, storage capacity, reset my network settings, and even provided recent addresses where vis...

Voice mail app

Updated to new $30. Plan. Now voice mail app will not open. Voice mail is accessable through key pad holding 1 . So voice mail works but voice mail app will not open just flashes when you try to open it. Online tech support told me to reinstall the a...

RRR by Novice II
  • 1845 Views
  • 5 replies
  • 0 kudos