Devices
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Devices as far as our emoticon-eyes can see

Visible Community is a place to connect with other members, ask questions, and much more. This forum is all about devices - which ones you like, which ones Visible has, different variations, and so on. To kick this off, we’re going to give you some i...

How to return a device

Devices can be a lot of fun. But what’s not a lot of fun is returning it for any reason. There’s a lot of moving pieces in the process, so this forum is about bringing clarity to it all. And if this post doesn’t answer your question(s), this is the b...

Unlocked S21 IMEI not compatible?

So I was testing out visible on an iPhone and decided I would keep the service on a new unlocked Galaxy S21 bought direct from Samsung. I typed in the IMEI and Visible’s checker is telling me the phone is not compatible. Which makes no sense. They se...

weezy by Newbie
  • 10 Views
  • 0 replies
  • 0 kudos

Samsung G7

I have a Samsung G7, does it have to have an active phone # ? I looked up the IEMI # and the same said not compatible, do I need to unlock the phone first...T-Mobile right now. Thanks

Pams321 by Novice
  • 178 Views
  • 1 replies
  • 2 kudos

New Phones?

How often does Visible add new phone models? I'm interested in the Samsung A52-Five-G.

baturro by Novice III
  • 289 Views
  • 2 replies
  • 2 kudos

Resolved! Is the Galaxy S9 SM-G960U (not U1) Supported?

I currently have a Samsung Galaxy SM-G960U on AT&T that is working well. I would like to move to Visible with the wife and kids, however, it currently fails the IMEI test. I have completed my contract with AT&T and they have sent me an unlock code. I...

n5en by Novice
  • 641 Views
  • 3 replies
  • 2 kudos

5G Service - Had it - now gone after S20+ software update

I received a notice from Visible on January 22, 2021, to download a software update for my Samsung S20+ to enable 5G service. It worked, as indicated by the 5G (versus LTE) on the top line of my phone. Since the Visible update, I've had several more ...

Other Samsung Phones?

Hello people. I'm interested in Visible but would rather use another model Samsung 5G phone, if possible. I was thinking of buying an unlocked Samsung A51_5G (different than the one offered through Visible). I haven't bought the phone yet so I don't ...

baturro by Novice III
  • 349 Views
  • 3 replies
  • 1 kudos

Audio Crackling on incoming and outgoing calls.

Is there a solution for audio crackling on incoming and outgoing calls? I have an unlocked Samsung A50 phone, US version. This happens on almost every call in the Charlotte, NC suburban area. I didn't have this problem on PagePlus, a Verizon MVNO.

Galaxy s21 ultra authorization and 5G availability

I recently swapped my Galaxy s20 plus which had 5G access on visible for a couple weeks with the Galaxy s21 ultra unlocked purchased directly from Samsung. I inserted my Sim in the new Galaxy and everything works fine. I attempted to verify my IMEI i...