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100 results
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$50 dollar gift card + anker earbuds

by Ahriyanna in Let's Chat
8 hours ago
8 hours ago
So back January when they had the promotions for those who wanted to buy a new phone. the galaxy A03 was supposed get a $50 gift card + anker ear buds after 3 service payments. Now they are telling m...
Labels:
  • Labels:
  • promo

Last in part

by bwilley77 in Let's Chat
a month ago
1 Kudo
a month ago
1 Kudo
I've been in a party for a while.  The others in the party took the $25 offer to switch to the new Visible plan this week.  I tried to switch, but apparently the Moto G7 Power is not compat...
Labels:
  • Labels:
  • Party Pay

Traveling to the Caribbean

by KRF in Let's Chat
‎02-01-2023 05:59 AM
‎02-01-2023 05:59 AM
What are the options for using my phone on board the cruise ship?  Do’s & Don’ts 
Labels:
  • Labels:
  • general question
  • suggestion

5G Home Internet?

by VisibleRocks Superuser in Let's Chat
‎12-21-2022 09:19 AM
3 Kudos
‎12-21-2022 09:19 AM
3 Kudos
Quick question - I see that Verizon offers a Home Internet Plan to customers for just $25/month.  Since Visible is owned by Verizon, does anyone know if Visible will offer this plan option anyti...
Labels:
  • Labels:
  • 5g
  • Data
  • general question

Receiving international calls and texts

by sixtiescycles in Let's Chat
‎11-26-2022 06:50 AM
‎11-26-2022 06:50 AM
I have yet to see a definite answer on this particular issue in the Forum.   I spend part of the time in Europe each year. I already have an EU SIM card and phone number to use while there. If...

Latency Reduction

by MoiraPrime in Let's Chat
‎02-09-2021 10:19 AM
7 Kudos
‎02-09-2021 10:19 AM
7 Kudos
Hey... I was wondering if there's any plans at visible to improve the latency on the network. I personally think 160 - 220ms is very high for a ping in the United States and it should be 80ms max. ...
Labels:
  • Labels:
  • speed
  • suggestion

Have no service, can’t verify email for new eSIM

by StevensSostre in Let's Chat
‎10-24-2022 06:18 AM
‎10-24-2022 06:18 AM
I switched my phone number from Straight Talk to Visible two days ago. The eSIM was registered to the Visible number, so I need a new eSIM from Visible.   The problem is that every time I chat...
Labels:
  • Labels:
  • activation
  • email verification
  • Service

Higher than normal call volumes?

by Cems in Let's Chat
‎10-21-2022 04:58 PM
2 Kudos
‎10-21-2022 04:58 PM
2 Kudos
No matter what day of the week or hour of the day I try to chat in visible help line it says " We're currently experiencing higher than normal Care volume, and your wait time might be longer than usu...
  • Tags:
  • Normal

Activation

by Skeptic in Let's Chat
‎10-15-2022 11:47 AM
‎10-15-2022 11:47 AM
Just signed up for visible. Sim is on the way. I do not have Wi-Fi, however. Would like to know how to activate my sim without Wi-Fi. 
Labels:
  • Labels:
  • activation
  • community
  • general question

Loving visible

by rbsoh in Let's Chat
‎10-07-2022 08:50 PM
‎10-07-2022 08:50 PM
I just ported mine and the wife’s numbers over Thursday, we activated though esim and the whole process took less then and hour and our number came over with in 10 minutes after completing everything...
Labels:
  • Labels:
  • activation
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