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Hotspot not working after "Upgrade"

by CameraPhone1 in Need help?
‎05-27-2023 04:45 AM
1 Kudo
‎05-27-2023 04:45 AM
1 Kudo
After swapping out SD cards for the new "Upgrade" I no longer have hotspot on my Samsung Galaxy S10+. It will connect to devices but it all says no internet or limited. I have tried tethering by USB ...

hotspot

by pjb5 in Need help?
‎08-22-2023 08:50 AM
‎08-22-2023 08:50 AM
Hi,   Ive noticed my Visible hotspot wont open ebay or craigslist. It opens many other sites, but flags a certificate issue on these two. My Verizon hotspot had no issue with these sites. I tr...

Pay in advance?

by EddieJ in Need help?
‎08-20-2023 11:33 AM
1 Kudo
‎08-20-2023 11:33 AM
1 Kudo
I was waiting on my first billing cycle, and noticed cant pay a few months in advance. Is that possible? Only option is to pay one month at a time.  Kindly assist.
Labels:
  • Labels:
  • billing

Deactivate eSIM and reactivate original SIM

by mrr1ckva in Need help?
‎08-21-2023 02:10 PM
‎08-21-2023 02:10 PM
I would like to deactivate my eSIM and reactivate my original physical SIM, which I have retained. How should I proceed?
Labels:
  • Labels:
  • activation

How to retain my stuff after signing up with Visib...

by aln in Need help?
‎08-18-2023 01:28 PM
‎08-18-2023 01:28 PM
I wish to sign  up for a Visible account. Once I activate the account with their SIM card, will all of my stuff (apps, data, settings, etc.) be preserved, or must I somehow migrate it to my new ...

Best settings for IPHONE 14 Pro

by EddieJ in Need help?
‎08-02-2023 09:36 AM
1 Kudo
‎08-02-2023 09:36 AM
1 Kudo
I want to take advantage of the Visible+ plus plan on my 14 pro, what are the best settings to optimize connectivity to Visible's network.   Any suggestions?
Labels:
  • Labels:
  • Service

List of Contact to Visible

by Encorecac in Need help?
‎08-14-2023 02:52 PM
‎08-14-2023 02:52 PM
I am currently a Verizon customer looking to change to Visible. Chat offered no help. How do I transfer my contacts so I do not lose them? Any help is appreciated. TIA

How do I go from my $30 plan to the current $25 pl...

by JoeTComputerGuy in Need help?
‎08-12-2023 08:53 AM
‎08-12-2023 08:53 AM
I signed up last month at the $30 basic plan rate. The rate has since gone down to 25. I am still being billed at 30. How do I go from my $30 plan to the current $25 plan?
  • Tags:
  • $30 plan

changing service providers

by tgifryd in Need help?
‎08-08-2023 09:38 AM
‎08-08-2023 09:38 AM
Want to change service providers and need to know the procedure.  
Labels:
  • Labels:
  • community

***Advice for returning from overseas with deactiv...

by craftyone in Need help?
‎08-07-2023 12:14 PM
‎08-07-2023 12:14 PM
Been overseas 6 months and had to deactivate my service. I want to return to Visible upon arrival to the states. Can I use the old sim and reactivate with a new number? If yes, how do I do it or i...
Labels:
  • Labels:
  • activation
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