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$50 dollar gift card + anker earbuds

by Ahriyanna in Let's Chat
Monday
Monday
So back January when they had the promotions for those who wanted to buy a new phone. the galaxy A03 was supposed get a $50 gift card + anker ear buds after 3 service payments. Now they are telling m...
Labels:
  • Labels:
  • promo

Can't readd esim due to 2FA SMS issue

by Tan01701 in Need help?
2 weeks ago
1 Kudo
2 weeks ago
1 Kudo
my pixel 5 had an issue with the esim as I wasn't getting text nor data. It showed no service. I did a network reset on my phone and erased the esim. I tried logging into my visible account both on m...

13 Rings before voicemail picks up

by DDrake99 in Need help?
2 weeks ago
2 weeks ago
I just put in new sim and reactivated for the network upgrade. My phone rings approximately 13 times before going to voice mail. Does anyone know how do I get that closer to 5 rings, or 20 seconds? D...

Still being charged $45 per month

by StevenBrown in Need help?
2 weeks ago
2 weeks ago
I noticed that the Visible+ plan now costs $35. Why am I still being charged $45 per month?
Labels:
  • Labels:
  • billing

Never Received my rebate giftcard code

by AlainaJ in Need help?
‎02-16-2023 10:32 AM
‎02-16-2023 10:32 AM
I am not sure why it is taking so long to receive the rebate email for the purchase I made in November or 2022, but I have met all the requirements. When I talked to a customer service rep they basic...
Labels:
  • Labels:
  • other

Should I or shouldn't I?

by CajunPagan9607 in Need help?
‎02-18-2023 02:14 PM
‎02-18-2023 02:14 PM
Trying to make an informed decision. My husband needs a new phone and service provider. He has been a Boost customer for years but tbh the service has sucked ever since it was no longer Nextel & ...
Labels:
  • Labels:
  • community
  • phone
  • Service

Apple Watch not texting over cellular

by GreenSub Superuser in Need help?
3 weeks ago
3 weeks ago
With all the texting issues, I thought to see if my Apple Watch could text over Visible cellular while my iPhone was turned off. I have the watch on my Visible plan. iMessage worked fine, but not to...
Labels:
  • Labels:
  • Devices

Unable to activate Wi-Fi Calling, Galaxy S20 UW

by armstr54 in Need help?
‎02-16-2023 07:36 AM
‎02-16-2023 07:36 AM
Unable to activate Wi-Fi Calling on my Galaxy S20 UW.  Recently switched from Verizon and had no trouble with Wi-Fi calling there.  When attempting to activate I receive a notice; "Unable t...
Labels:
  • Labels:
  • calling

Pixel 6a Compatibility?

by gabrielwright in Need help?
4 weeks ago
4 weeks ago
Has anyone had success with a factory unlocked Pixel 6a? I am waiting on one from Google, but in the past it seems that people have had trouble with IMEI numbers and activation. Hoping I didn't just ...

Last in part

by bwilley77 in Let's Chat
a month ago
1 Kudo
a month ago
1 Kudo
I've been in a party for a while.  The others in the party took the $25 offer to switch to the new Visible plan this week.  I tried to switch, but apparently the Moto G7 Power is not compat...
Labels:
  • Labels:
  • Party Pay
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