I had same issue with my port-in from last week of September. Website
clearly mentioned Get a $200 gift card when you bring your own phone.
CSR is bluntly rejecting saying it is "Up to $200" - I don't understand
from where they are reading "Upto" wor...
I wish I have read these posts before making a move to Visible. End of
September, I saw the same exact promotion in the website for $200
giftcard when I switch to Visible with BYOD. I activated 4 of my family
to Visible and now I only see $50 giftcar...
Agree, it took close to 1.5 hours to reach them and another 4 hours for
the tech team to fix it. It is a nightmare to get to the customer
service. They said they are having lot of eSIM activation issues after
iphone14 came out.
I have the same exact problem since last night. 3 out of 4 phones
activated correctly with in 5 minutes, but one iphone is giving
problems. Trying to reach CSR over online chat, that's also taking