I was sent an email on 11/9 with the subject line "Take our survey, get
$25 in Visible merch store credit.". After completing the full survey
and entering my registered email address I have received nothing in the
way of merch store credit. Not that ...
Appreciate the feedback. I forgot to mention that prior to posting here
I had been on the chat with customer service. They advised that they
could do nothing and this was the best place to reach out for support...
Thanks for the reply. The survey offer didn't expire until the 20th of
November so I think i'm still good. It's been a week since i've taken
the survey and nothing has shown up to any email folder. Holding breath.