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Innova321 · 08-13-2025

I’ve owned this phone 7 since buying it at a corporate Verizon store 5 years ago.I had been using Verizon’s plan, but 2 years ago I switched to Visible Basic. 2 years later and the phone is still locked to Visible. Tech chat sent me a new SIM assurin...

Innova321 · 11-08-2023

Upon Visible now charging all customers $25 mo. for Basic, my account still shows my plan at the previous rate of $30 mo. I pointed this out to both a chat help person and a company relations officer. I was given a $5 discount for Nov. 2023 after com...

Innova321 · 10-23-2023

Visible reduced the monthly Basic charge to $25 from $30. They mention nothing about this being a promo for new customers only. Even if they did, it’s wrong for them to continue to charge me $30 a mo. and newcomers $25 a mo. After contacting chat ser...

Innova321 · 11-18-2022

How to get my EBT Providers card number to Visible to receive $5 monthly discount to an existing Visible account?

Innova321 · 10-24-2023

That Visible chat person still called my next payment that will be $25 a “Promo.” So…what about the next payment AFTER this month? Will it be $25 from here on out or revert back to $30??? I ask this because he used the word “Promo” which implies a te...

Innova321 · 11-18-2022

Deleting the app essentially closes the door. It’s the scammers only real way to access your phone and manipulate you into giving sensitive info. However, if you gave all kinds of user names and passwords to things like credit cards and banking info,...

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iPhone 7 never unlocked

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