I have the SAME problem happening to me! My other phone a 13 pro wasn't
compatible (even though it was unlocked) for the new network so after
hours and multiple attempts and escalations with customer service I gave
up and figured I'd by a new one. I ...
Not sure if this is still an issue, but I was having the same problem! I
tried talking to customer service a bunch of times and just caved in and
bought a new phone since no one could figure the problem out but I'm
still having the same issue with my...