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sward · 04-10-2023

2 part authentication does not work. Cannot log in to my account to pay bill. And because I cannot log in I have no access to online help so they can disable the multi factor authentication. This has happened before by the way since they added this, ...

sward · 02-14-2023

Does any one know how and where to return the phone I purchased from Visible? They are unable to activate the phone because they cannot verify my email. Therefore the phone is useless and I need to return it and get a refund.

sward · 02-11-2023

sward · 02-14-2023

Having the same issue you are all having. Visible cannot verify my email, therefore I can't activate my phone. Been chatting for hours because they ask for same info over and over and no solution. Sometimes I get the email to verify and sometimes not...

sward · 02-11-2023

I’m having the same issue. Bought a phone from Visible but they cannot activate it. Will not unlock it so I could go to another carrier. Say I must return the phone.

sward · 02-11-2023

Hi..I am a new customer and like you cannot activate the phone I purchased from them. You seem to know a lot about phone services ( I don't). I've never transferred a number. Had radiophone which was bought by Alltel which was bought by Verizon. So s...

sward · 02-08-2023

Yes, where is the solution? Having the same activation issue. Ridiculous that there is no info about when phone will be activated or if your phone# has even been transferred. Is it 5 days, a week, a month or never?

sward · 02-08-2023

Hey did you get a solution for this? I'm having the same issue. 

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2 part authentication

address to return phone

email validation not working

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