I read that some phones are so old (think 2G - 3G) that a carrier's
network no longer supports. That could cause the carrier to notify you
to upgrade. OR possible, you bought a special program phone on
installments and the program is expired, but tha...
Not sure I understand your question, but you can always text Visible at
67777 with the word TRANSACT and they will respond. If no response, you
don't have service.
IMO: you'll have to figure out how to validate MFA since Visible treats
this as a security issue, and I agree with Visible. Call Mom get the
code, get your phone unlocked and set up MFA.
