It's ridiculous that this is still an issue that customer support does
not know how to address. I spent 2 weeks experiencing the same exact
thing when I left visible and then came back. So here's the fix people.
Have them delete your esim while they ...
It's amazing that this was posted almost 2 years ago and this is still
an issue. Okay, so I've had the same problem of getting that "oops
something went wrong" page and had been communicating with Visible about
this for weeks! I finally read on here ...