Vernon
Novice
a week ago
since ‎09-29-2024

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Dear Sir/Madam, After I posted my original complaint in https://community.visible.com/t5/Feedback/Complaint-against-online-chat-agent-Mario/idi-p/61367 , I received a voice mail and email with the title 'Visible Care Team Follow Up [Case #07479029]' ...
Dear Sir/Madam, I was advised by Visible online chat supervisor Rey to file an official complaint against an online chat agent named Mario here. My case number is 07479029. The online chat with Mario happened around 12:10 pm PDT on Sep 23rd, 2024. Ma...