Visible

Why must I go thru 2 verifications when I try to sign in. I wants to send a code to a phone number Visible has for me, but is not yet activated. Then I have the code sent to my email and that can take 5 minutes to appear, sometimes the code has expir...

I dont have a QR code to scan and cant enter the activation code manually. And it doesnt look like there is a help desk to call to get this solved.