We recently launched new price plans on an upgraded network, and
although most customers have been able to activate quickly and easily,
some of you are experiencing issues that do not meet your expectations -
or ours. We’re sorry. We are working 24/7...
Our Visible app has been updated for iOS with new and improved eSIM
functionality to make the eSIM to eSIM all self serviceable. Make sure
you are up to date on the latest version. For a step by step on how to
complete the process see our Help Center...