So... it's been 17 hours since I tried to activate service with Visible
using a physical Visible SIM card and I still don't have service even
though I have been charged $25. I've posted below this paragraph what
the person on chat just told me. It's ...
I read the reviews. I saw where LOTS of people couldn't get the eSIM on
their iPhones to work. I couldn't either so I ordered a physical SIM
card. I got it today. Installed it. Activated my phone. Was charged $25
and, guess what, it still doesn't wor...
I got home from the Apple store with a brand-new, unlocked iPhone 12. I
downloaded the Visible app and it tells me that my digital IMEI isn't
available. I fired-up the chat box, waited on an agent. After chatting
with the agent and giving them my IME...
Visible was NOT able to activate my phone in 48 hours which is totally
unacceptable. I opted to move on from Visible and went to Mint Mobile
who had my phone activated in approximately 10 minutes using eSIM. I am
making sure to tell friends and famil...
Well... I waited 48 hours and Visible was never able to activate my
phone. I snatched out the Visible SIM then headed to Mint Mobile where I
had my phone up and running with an eSIM in about 10 minutes. I will
make sure to tell all my friends and fam...
The lack of communication from Visible and their seemingly inability to
get my phone activated is a major concern of mine. I'll give them one
more day then, after that, I'm moving on to another company and will
make sure EVERYONE I know is aware of t...
I'm feeling your pain. They couldn't activate my brand new iPhone 12
with an eSIM so I ordered a physical card. I used the physical card;
went through the activation process; was charged $25 and my phone still
doesn't work. The person I chatted with ...
You obviously didn't read what I wrote. I did reach out to your team and
was told that the problem would be fixed in 2 hours. It's now 24 hours
later and the problem still isn't fixed? Is this the type of customer
service that I should expect if I be...