I do not understand why Visible would allow you to change your email
address. But the email change does not go into effect for 30 days. I
recently changed the email address on the account but had killed the old
email account with the provider before ...
I was a customer in FEB 2022 and left Visible to try out another cell
provider. Now I want to return to Visible but it will not let me reuse
my old email address. The old account still pulls up and lets me log in
but will not let me restart service e...
Visible support is horrible all they give me is the run around stating I
cannot reuse an email address I used 6 months ago. It takes 30 minutes
just to get in to chat in off hours. Multiple techs tell me I can reuse
an mail address. When moved to Tie...
I reached out to tech support no one could figure out anything to help
me. reference #[Edited for privacy]. Do not understand how something so
simple as an email address is locked up and cannot be moved to my other