Sorry to hear that. Was the sim activated and working in your old phone?
Does it at least recognize the sim is installed? It may not be in seated
in the tray correctly. I noticed in this phone the sim faces upside down
in the tray in my opinion. Or s...
If you already have a Visible sim, install it in the 6a turn it on and
it will recognize the sim. Just finished setting up my 6a. Just moved my
sim to the 6a. It shows Visible as the carrier and shows connected at
5G. I was worried until I read this ...