Visible

Visible ***** somewhere, and now my phone number is in a limbo state between AT&T (new carrier) and Visible. Visible said they'd get back to me in 24 hours and started to delay by a day every morning. Then on the 5th day, I got the following mail. ==...

I requested a port out last Friday but Visible did not process it. I thought this should be an automatic process, isn't it? Is anyone in the same position as I am? Worried about losing my number.

Visible Support is not responding in all methods; chat, twitter dm, and facebook messages. How can I get in touch?