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No voicemail

BILLYT
Novice

I've been with visible for about 2 weeks. I found out yesterday that my voicemail doesn't work. It goes to a prompt to enter mailbox number. I entered my phone number but that didn't work. I followed the steps to setup the voicemail but it doesn't work.

 

2 REPLIES 2

LS-VisibleMod
Intermediate

Hey there! I am sorry to hear you that the Voicemail feature is not working properly. No worries, our Care team is ready to help you with fixing it right away. Please reach out by chatting on our site, tweeting @visiblecare or sending a DM to @Visible on Facebook. -LS

Dea11uvR
Novice III

The same thing happened to me and I hoped on a chat with Visible's customer service and they fixed it in like 5 seconds.