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01-13-2022 02:40 PM
Why can't we just simply upgrade our phone without having to create a fake new account/email??? 🤔
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01-14-2022 11:18 AM
Hi TheAddamsFamily! That’s a great question. I didn’t get a new phone or do a phone upgrade when I ported over from Verizon. I would suggest just reaching out to Visable customer support. I’ve only been a customer for a week, but any time that I’ve contacted customer support they’ve been outstanding and immediately resolved my issue or concern. I’m sure they will help you figure it out!!
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01-15-2022 02:35 PM - edited 01-15-2022 02:39 PM
Hello PackersGuy44...Thanks for the reply and if that's the Green Bay Packers then a big BOOOOO to you 😂😂😂. WHODAT! Geaux Saints! 🏈...But anyway, the answer I got from chatting with customer service was to create a new email/account 😂. That was their solution/idea not mine. I've been with Visible for over 2 years and have created a few new email accounts just to upgrade to another phone 😑... Have a great weekend
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01-15-2022 02:53 PM
Hahaha! Yep, that would be the Green Bay Packers. Not from Wisconsin but a huge fan of the Pack. Seems like they have a good rivalry going with the Saints. They certainly got the best of us in Week 1 this season though!! 🏈🧀🏈
Seems counterintuitive (or not obvious) that you would have to create a new email/account for the upgrade, but as long as their solution worked, that’s the important thing! Hope you enjoy your weekend too!
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03-30-2022 08:47 AM
Or maybe go to a Verizon store and buy a phone?
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03-30-2022 08:49 AM
I think all Verizon branded phones will work on Visible
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01-14-2022 11:18 AM
Hi TheAddamsFamily! That’s a great question. I didn’t get a new phone or do a phone upgrade when I ported over from Verizon. I would suggest just reaching out to Visable customer support. I’ve only been a customer for a week, but any time that I’ve contacted customer support they’ve been outstanding and immediately resolved my issue or concern. I’m sure they will help you figure it out!!
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01-15-2022 02:35 PM - edited 01-15-2022 02:39 PM
Hello PackersGuy44...Thanks for the reply and if that's the Green Bay Packers then a big BOOOOO to you 😂😂😂. WHODAT! Geaux Saints! 🏈...But anyway, the answer I got from chatting with customer service was to create a new email/account 😂. That was their solution/idea not mine. I've been with Visible for over 2 years and have created a few new email accounts just to upgrade to another phone 😑... Have a great weekend
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01-15-2022 02:53 PM
Hahaha! Yep, that would be the Green Bay Packers. Not from Wisconsin but a huge fan of the Pack. Seems like they have a good rivalry going with the Saints. They certainly got the best of us in Week 1 this season though!! 🏈🧀🏈
Seems counterintuitive (or not obvious) that you would have to create a new email/account for the upgrade, but as long as their solution worked, that’s the important thing! Hope you enjoy your weekend too!
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03-30-2022 08:45 AM
That is an excellent idea
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03-30-2022 08:46 AM
It would be simpler
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03-30-2022 08:47 AM
Or maybe go to a Verizon store and buy a phone?
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03-30-2022 08:49 AM
I think all Verizon branded phones will work on Visible
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03-30-2022 08:51 AM
I wish they would contract with Blu phones, they have good affordable phones
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03-30-2022 08:53 AM
Too many email accounts would be confusing just to upgrade every time
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03-30-2022 08:54 AM
I wish upgrading was easier
