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Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Resolved! Charged twice for service.

Any help? I was charged twice for this phone bill. I didn't think this would be a big deal, things happen. But I started a chat with customer service & they said they see that it happened but I would have to talk with the customer service on Facebook...

phq2377 by Novice II
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  • 5 replies
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Resolved! Anyone having this issue?

So, I have a Pixel 6 to start this conversation off with. It's always updated as well. Here's the problem I'm having. Lately I've been losing signal, alot. Like I'm having to go in to airplane mode at least 5-6 times a day, the data is suuuuuuper slo...

Resolved! Moto G Stylus 2020

Hi, I told me friend I would join their party but for some reason when I enter my IMEI the form tells me the Moto G Stylus 2020 isn't supported. It's a unlocked 4g Verizon-compatible phone and has been working fine on Verizon towers for 2 years. Can ...

Switching Carriers

My service with T-mobile is horrible so I'm wanting to switch to Visible and keep my numbers, I have two phones. What would be the best way to do this. My Note 8 is compatible so that one is going to be replaced, is there a Visible store I can go to ...

Data works, but Phone does not work

I signed up for Visible yesterday, got a new phone number, and received my SIM card today.I loaded the app and followed the instructions add the new SIM to my phone.My phone is an unlocked OnePlus Pro 8 5G (IN2025) with dual SIM slots. Visible custom...

How do I effectively complain about poor service?

I recently signed up to Visible and my parents-in-law living in the same house are on Verizon. We all get poor service in our area (Albany CA) despite Verizon's maps claiming that we are well covered. There doesn't seem to be any obvious way to repor...

kendonb by Novice
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  • 6 replies
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Resolved! Visible and Text Messaging Issues

First let me say overall I am happy with Visible phone service. I wish roaing was enabled BUT it is what it is I suppose. What I hate is that almost daily on my Samsung Galaxy A21 phone, I constantly throughout teh day get to a point where I cant rec...