Help Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Service Outage?

Reports on reddit is that there is another service outage, this time with calls. I can't make calls either. Can someone from visible confirm?

devin37354 by Intermediate III
  • 1142 Views
  • 2 replies
  • 0 kudos

Unlocked phone?

Hello, if I purchase a phone from visible and they unlock it after the specified time, could this phone then be used with any carrier even AT&T? Thank you.

PKR by Novice
  • 325 Views
  • 0 replies
  • 0 kudos

No Service for 9 days.

I recently moved to visible with esim. Opened account with esim online and everything was fine. Submitted port request and was told after a week of hoopla the port is complete. I was reprovisioned with new esim. Voice & Data not working. Text works. ...

fromPok by Novice
  • 739 Views
  • 2 replies
  • 0 kudos

Can't use a credit card?

I am so confused. I have spent all day with countless reps and I just learned that I can't use a credit card but they can't tell me why. I have numerous different types of credit cards. I surely can't be the only one yet I don't see any posts about t...

Resolved! OnePlus 9 Pro Android 12 No signal FIX

I dug around on the internet after DAYS of my phone having no connection and getting the Visible chat run-around. Here's what I found and it works for me. Note that I had to put a non-Visible SIM in, then switch back to the Visible one to force my ph...

Automatic Scam Protection

Visi Squad, Great news, today we are activating the ability to block robo/scam/spam calls. This is an amazing feature that many have asked for and will reduce the amount of those annoying unknown callers. New members will automatically have it turned...

Frame 1 (5).png

Visible made my service go from bad to worse

A few weeks ago, at home (Los Angeles), in my neighborhood, and the surrounding neighborhood, I had phone service but NO (or super slow) LTE internet. This has been for about 2 weeks now. I had my home WIFI and service was fine everywhere else. So it...

ScottyP by Novice II
  • 719 Views
  • 0 replies
  • 0 kudos