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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Announcement 902

Started getting message 902 yesterday, now keeps happening on both my husband and my phone (both iphone 16s). Gist of message is number/customer not available at this time, try again later. Any suggestions how to stop?

NicolaW by Novice
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Resolved! WiFi calling Option does not show up.

Okay so this is my latest attempt to get help been working on this for over a week now all day sometimes with Customer support. I have 3 phones on Visible now. The first phone had Verizon already and switched fine with a PHYSICAL SIMS got WIFI callin...

Overseas and things wont work

I activated Global Pass before heading on my trip. I even got a text from visibile recognizing that I was outside the US. After a bunch of things, including chatting with an agent, my phone works only for calls. I cannot text or use any apps, like Ub...

Resolved! Can I Pay Using a Foreign-Issued American Express Card?

Hello Visible Community,I'm an incoming international student entering the U.S. this fall and intend to sign up for a Visible plan. I'd appreciate it if you could confirm if I can pay with a foreign-issued American Express card (not issued in the Uni...

4G/LTE - 5G SIM card

Trying to get my grandson into Visible using an older iPhone 6S, which is 4G /LTE and compatible. Since the deal ends in a couple of days, if I get him a 5G capable phone later in the year, do we need to order a new SIM card, or can the SIM card be t...