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Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...


Has anyone ported a phone number from tracfone or numberbarn?

starting phone service

I hope to start a phone account in about 5 days. I can't right now because I need to go to the place I will be and verify that I get a good phone signal there before I can know if a Visible account can be useful to me. I do not have internet through ...

AndyHvi by Novice
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Cannot make or receive calls?WI-FI calling wont connect

Had my new visible phone with my old number for about 4 days now. I cannot make or receive calls but can text. Also when I try to set up wi-fi calling,it says this may take a moment,then after 2 min,it comes back and says,Something went wrong,try aga...

Does Visible support ASHA

I would like to connect my hearing aids to my cell phone. I have a Samsung S21 so I just need a carrier that supports ASHA.

2.4 GHz or 5 GHz for Mobile Hotspot

I was wondering which band would be better for the mobile hotspot considering we only get 5 Mbps speeds. I understand 5G is faster but has less signal range, while 2G is slower and has a wider signal range. I was curious if using 5G would be counteri...

Cannot edit profile

I have moved. So I needed to change my billing and service address. I been through the online chat. Don ethe incognito browser. Tried on phone and pc. Still cannot edit. I wanted to buy a new phone but I'll need it shipped to my new place not my old ...