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Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Sim Card Size

I requested a replacement sim for my Galaxy A51 which requires a nano size sim. I received the new sim today but it is the wrong size. I contacted Live Chat and they informed me there was no way to order a specific size. I have been with Visible sinc...

Total Monthly Charges

Putting aside taxes and fees, is there a $20 smart phone monthly charge similar to a current plan I have? I'm trying to figure out if the $40 is really $40, or if there are other charges I'm not aware of. Again, I know not including taxes and fees, e...

Motorola 5g Ace question.

A friend of mine tried to buy me this phone as a gift. Visible told him I would have to buy it.. He bought me an unlocked version coming tomorrow. https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537 This should work? Same phone Vi...

When does service actually begin?

So I’m getting ready to switch to Visible but I’m receiving conflicting info on exactly when I will lose service with my current provider. Will I lose service the moment Visible ships me my new phone or not until I actually click “Activate Service” i...

QR Code

Hello World  I just purchased Visible service and trying to activate it on my new Pixel phone  unfortunately I can't install app on my phone, what are my other options? i understand physical sim is one of them, but i can also add "provider" through...

alexus by Novice
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