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Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Sim Card Size

I requested a replacement sim for my Galaxy A51 which requires a nano size sim. I received the new sim today but it is the wrong size. I contacted Live Chat and they informed me there was no way to order a specific size. I have been with Visible sinc...

Total Monthly Charges

Putting aside taxes and fees, is there a $20 smart phone monthly charge similar to a current plan I have? I'm trying to figure out if the $40 is really $40, or if there are other charges I'm not aware of. Again, I know not including taxes and fees, e...

Motorola 5g Ace question.

A friend of mine tried to buy me this phone as a gift. Visible told him I would have to buy it.. He bought me an unlocked version coming tomorrow. This should work? Same phone Vi...

When does service actually begin?

So I’m getting ready to switch to Visible but I’m receiving conflicting info on exactly when I will lose service with my current provider. Will I lose service the moment Visible ships me my new phone or not until I actually click “Activate Service” i...

QR Code

Hello World  I just purchased Visible service and trying to activate it on my new Pixel phone  unfortunately I can't install app on my phone, what are my other options? i understand physical sim is one of them, but i can also add "provider" through...

alexus by Novice
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