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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Sim delivery and issue with chat with agents

Visible won't allow delivery of my sim without my signature. FedEx tried delivering it two times already and won't leave it at the management office of my apartment building. FedEx also did not leave any door tags. They are going to try one last time...

Benav by Novice II
  • 730 Views
  • 7 replies
  • 0 kudos

Cannot move service to new phone

- I've installed the Visible app as directed on the new phone and logged in.- I went to the spot where it says to switch.- It asks for the IMEI for the new phone, which for Samsung phones is the IMEI 2 for the eSIM. (IMEI 1 is for the nano-SIM). It h...

JackT by Novice
  • 205 Views
  • 1 replies
  • 0 kudos

VISIBLE24

I want to switch from my current Visible plan which costs 25$ to Visible+, but I want to use VISIBLE24 promo code, which will give me a cost of $35.00 for 24 months. But it doesn't give me that option on the app or website. It just gives me the optio...

dclopes by Novice
  • 734 Views
  • 4 replies
  • 0 kudos