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Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

creating an account problem. please help

I have bought a phone from visible and created an account in visible for myself. I know that I have to create a new account for my wife with her email address, but visible won't give me that option even though I have signed out of the account I creat...

TomFink by Novice
  • 397 Views
  • 1 replies
  • 0 kudos

Resolved! Activation Issue

Was excited about switching to Visible. My activation failed after porting my phone# and I was charged for my first month of service. Now I lost my old carrier and have not been successful in getting Visible. All I get from customer service is be pat...

motrac by Novice
  • 960 Views
  • 1 replies
  • 0 kudos

Lost SIM card

Unfortunately I lost my Visible SIM card when traveling outside the US. I've been very happy with the service and have had the number for over 20 years. I have tried getting help with this first by chat through the app then through Facebook messenger...

khering by Novice
  • 494 Views
  • 1 replies
  • 0 kudos

My caller ID info doesn't appear on other phones

My name and phone number do not appear on the caller ID of other phones when I make outgoing calls. It shows up as "caller ID blocked", "no caller ID" or something similar, and happens when I call landlines and wireless #s from any carrier. This has ...

Local calling

Has anyone since switching over to visible and had their number ported that they now have to dial the area code for local calls in their home area?