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Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Changing Password

Been attempting to change account password for several days now. Used both Web site and app to request the SMS with reset link. Nothing ever shows up. Have passwords been locked since the data breach incident?

Anonymous by Not applicable
  • 2 replies
  • 0 kudos

You stopped supporting my phone without explanation

I have a PIxel 4a and visible was the service I started it out with. After a year excellent service I had to temporarily switch to Google Fi as I was working somewhere where Visible service was out of reach. A month later I went to switch back and wa...

Zork by Novice
  • 1 replies
  • 0 kudos

customer service or lack of.

Wow Chat service has sure went to heck. Three days trying and each time over fifty people ahead of me and after forty minutes I had over thirty ahead of me. The last two weeks I have had next to no Data available on phone and when in high speed area ...

New customer/data freeze

Hello. I received my new Moto G power yesterday and started out good but by last night data seemed frozen or capped and only emergency phone calls were possible. At least twice there were messages that Visible had stopped my data access. Today is no ...

phone compatibility one plus 7t

The one plus 7t is listed as being generally compatible. I have two tmobile branded phones that are not compatible. Is it the non tmobile branded phones that are compatible?

joelcop by Novice
  • 1 replies
  • 0 kudos

No service after switching phones.

I bought a pixel 3a, then visible service. All was well until i had to buy another pixel 3a xl.During that time, my service lapsed, leading to a suspension of service.I bought the new phone, then paid to have service restored ($40). I inserted the ol...