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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Resolved! Switching from Visible+ Legacy 2 plan to new +pro

I currently am on the Visible+ Legacy 2 plan for $45/m with a $15/m discount making my monthly bill $30. Would I continue to receive my $15/m discount if I switched to the new $45/m visible+ pro plan. Meaning my bill would continue to be $30/m for th...

tah812 by Novice
  • 3933 Views
  • 2 replies
  • 0 kudos

Not hsppy

Would like to join visible but but can't due to can't get phone finance so i can pay for new phone . My current phone wont work imei number not acceptable affirm wont take me so have to find something else

Jef1963 by Novice
  • 352 Views
  • 0 replies
  • 0 kudos

new account creation issues

I am trying to sign up for new service with a phone I bought from back market. After selecting the service options it came to email and password. I entered my email and chose a password. It said "something went wrong - please contact support" - next ...

visigoo by Novice II
  • 1232 Views
  • 3 replies
  • 1 kudos

Hot, Battery Draining Phone

I would appreciate any help to address why joining Visible has turned my perfectly good cell phone into a literal hot mess. I have done all the things - connected to WIFI, turned off roaming, changed the display settings, performed both soft and hard...

Mms video comes in as a photo and 0-second voice note

Is there a number I can call instead of chatting with a bot? I suspect it's something to do with the apn and I've had trouble with customer service communication once in a while a video comes in and works, but 99% of the time, videos and voice notes ...

Eli by Novice
  • 13947 Views
  • 1 replies
  • 0 kudos