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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Phone

I am needing to know if I am able to still keep my phone number once I purchase a phone from you?

Identity verification with login.gov

Visible provides a great service, IMO. I was trying to connect to my SSA account via login.gov.Login.gov was unable to use my phone number to verify my identity.I contacted CS and they stated that they do perform this service, because Visible is a pr...

user96 by Novice II
  • 1109 Views
  • 3 replies
  • 0 kudos

Unable to activate

I have a port-out pin from T-Mobile and used the comparability checker for my phone before I did that. I have a Moto G Power (2023). I got a physical Sim sent to me and attempted to activate last night. The process seemed to be going great. It accept...

Looper by Novice
  • 452 Views
  • 1 replies
  • 0 kudos

New line and upgrade of existing

I currently am a Visible customer on the Visible plan ($25/month) and have been very happy so far. I am considering a second phone with the following questions:Scenario 1 Since I am an existing customer it’s unclear whether I can upgrade my existing ...

n1ti00 by Novice
  • 714 Views
  • 1 replies
  • 0 kudos