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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Request for Reconsideration – Account Flagged for promo offer

Hi Visible team,I recently upgraded from the Visible base plan to the Visible+ Pro annual plan specifically to take advantage of the iPhone 14 Plus promo. I followed all steps as instructed by a Visible support agent, including upgrading to the annua...

pk by Novice
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Help Activating Apple Watch

I recently purchased the visible+ plan that includes a separate line for an Apple Watch. I have spent 2 hours with visible customer service trying to help me and they told me to go to a Verizon store only for the Verizon store to tell me I needed to ...