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creating an account problem. please help

TomFink
Novice

I have bought a phone from visible and created an account in visible for myself.  I know that I have to create a new account for my wife with her email address, but visible won't give me that option even though I have signed out of the account I created for myself.  Again, I have signed out of my account, but now I don't have the option to sign my wife us with her email and info.  Please help!  It is getting frustrating.  Thank you!

1 REPLY 1

GL-VisibleMod
Novice II

Hey there! Thanks for raising this concern. Our Care team will be best able to assist you here; please reach out by chatting on our site, tweeting @visiblecare or sending a DM to @Visible on Facebook. -GL