If you have trouble with visible, can you take your phone to Verizon store and get help?

mb2
Novice

If you take your iPhone to a Verizon store with a visible account, can you get help from the Verizon store or are you all on your own?

2 REPLIES 2

jwhitaker80
Intermediate

Unfortunately, no. Verizon wonโ€™t be able to help. The best way Iโ€™ve found to contact Visible is via Twitter, or Reddit. You can also use Facebook Messenger.

AmishFury
Novice III

Nope, welcome to the cheap seats ๐Ÿ˜. Support is chat only and get ready to wait. With Verizon you are paying a premium for their other services in addition to the cellular/data services.