trade in

Carol1
Novice

If I send my phone in for the trade in, and it does not qualify for the amount they thought it would be, do they give me a chance to get the phone back? 

1 REPLY 1

RyanBlakeIT
Superuser
Superuser

Hi @Carol1 - Yes, according to the Terms & Conditions, you have the option to either accept the offer or to reject it.  If you reject it, the phone will be returned to you.  Keep in mind there is a specific clause in there that requires you to respond within a certain period of time that's specified during the process (so just be sure to be timely once you're told what it's worth).  More information here.

Hope this helps.

Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
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