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Upgrading my phone on current Visible account?

TominOhio3843
Novice

How do I upgrade my current Visible R2 phone that was originally supplied by Visible?

5 REPLIES 5

snappyapple632
Novice III

Buy another phone in the shop? All you would have to do is swap the SIM between the two phones.

I would buy another and just not activate the sim that comes with it, but is that how visible wants it done?  I am also looking for a new phone and have had a pixel 5 in my cart for two weeks now 😛

If I buy a new phone in the shop I would be assigned a new phone number and a new complete account.

SwaggypGoat
Novice

In my experience, you're only allowed 1 phone per account on Visible (Not sure how it is now). Just talk to support and they'll unlock your account. That way you can buy a new phone. 

smgrinus
Novice III

iPhones might be your best option right now. It seems to have the majority of the support right now for 5G and otherwise.